Fractal Studio: Fitness Privacy Policy
Last updated: October 26, 2026
Fractal Studios LLC (“we,” “our,” or “us”) makes the Fractal Studio: Fitness mobile app and its Apple Watch and Garmin companion apps (together, the “App”). This policy explains what data the App uses, what leaves your device, and who receives it.
The short version: your workouts, templates, history, and health data stay on your device. A small amount of data leaves your device only for subscriptions, for support requests you choose to send, and to download exercise photos. We do not sell your data, show ads, or track you across other apps and websites.
1. Data that stays on your device
We do not run servers that store your workout data. The following is stored only on your device and is deleted when you delete the App:
- Workouts, sets, reps, weights, rest times, templates, and workout history
- Settings and preferences, including units, theme, and timers
- Profile details you enter, such as weight and height
- Custom exercise photos you take or choose from your photo library
- Your gym pass code (the barcode is generated on your device)
2. Apple Health and Health Connect
If you allow it, the App connects to Apple Health (iOS) or Health Connect (Android) to:
- Read your heart rate during workouts to show heart rate zones and estimate calories
- Read your weight and height to fill in your profile
- Save active calories to your health records (and completed workouts when you train with Apple Watch)
Health data is processed on your device and written back to your device’s health database. Health data stays on your device. We never sell or share it with any third party, and we never use it for advertising. You can turn this access off at any time in your device’s settings.
3. Apple Watch and Garmin watches
The companion watch apps sync your active workout, heart rate, and gym pass directly between your phone and your watch, using Apple’s WatchConnectivity or Garmin Connect IQ. This data travels only between your own devices. Garmin’s own handling of data in Garmin Connect is covered by Garmin’s privacy policy.
4. Data that leaves your device
Subscriptions (RevenueCat)
Purchases are made through the App Store or Google Play. We use RevenueCat to check whether you have an active subscription. RevenueCat receives your purchase history, a random app user ID, and device identifiers (such as Apple’s identifier for vendors) needed to match your purchases to this device. This information is linked to your subscription but not to your name or email address, and it is not used for advertising or tracking. We never see your payment details.
Support requests
If you send a request from the in-app support form, we receive:
- The category and message you write
- Your email address, only if you choose to enter it
- The App version and your platform (iOS or Android)
We use this only to respond to you and fix problems. To handle it, your request passes through these service providers acting on our behalf:
- Amazon Web Services (AWS Lambda): receives your request from the App and forwards it to us.
- Discord: your request, including your email if provided, is posted to a private Discord channel that only we can access.
You can ask us to delete your support messages at any time (see section 6).
Exercise photos
The App’s built-in exercise library shows photos loaded from the open-source Free Exercise DB, hosted on GitHub (raw.githubusercontent.com). When you view an exercise, your device requests the image from GitHub, so GitHub receives your IP address and standard request information under GitHub’s privacy statement. We do not send GitHub any information about you or your workouts, and these photos are not downloaded while you are offline.
App stores
Apple (App Store) and Google (Google Play) process your purchases and payment details under their own privacy policies.
5. What we don’t do
- We don’t sell or rent your data.
- We don’t show ads or use advertising identifiers.
- We don’t track you across other companies’ apps or websites.
- We don’t use analytics or crash-reporting services. The only third-party services that receive data are those listed in section 4.
6. Your choices and deleting your data
- Workout data: delete individual workouts in the App, use Reset all data in Profile to delete all data the App stores on your device (settings, templates, history, custom exercises, photos and local backups), or delete the App.
- Health access: change it in iOS Settings > Health > Data Access & Devices, or in Health Connect on Android.
- Support requests: email us and we will delete any support messages you sent, including copies held in Discord.
- Subscriptions: manage or cancel them in your App Store or Google Play account settings.
7. Children’s privacy
The App is not directed at children under 13, and we do not knowingly collect personal information from them.
8. Changes to this policy
If we change this policy, we will post the new version on this page and update the “Last updated” date above.
9. Contact us
Questions about privacy? Email support@fractalstudios.org.